I just wanted to make a quick post about an industry survey currently being conducted by Ravi Shankar, a law student at Harvard University.
The survey looks quite thorough and the findings should be interesting.
Ravi asked me to circulate the news that he is currently seeking respondents from LPO vendor firms. He has graciously agreed to share his findings with all participants when survey data is released in December.
To request a survey, contact Ravi at: rshankar@jd10.law.harvard.edu