Outsourcing is more than a cost play or exploiting labor arbitrage. Other very important sources of value to law firms and corporate legal teams are scalability and more on-demand services models.
These strategies allow firms to better allocate firm resources, particularly in volatile times such as today when workloads are highly variable and litigation pipelines are uncertain. What this means is that not all work has to be performed offshore or even very far out of the office to achieve significant savings and strategic advantages.
As these implications are coming together, firms are seeking to explore onshore shared service delivery models that reflect these growing needs for on-demand service offerings. Shared service delivery models include common resources and services that are shared with 2 or more firms. Thus avoiding duplication of non-core, non-differentiating services at a number of separate firms.
In the UK, the shared service model is picking up steam with announcements this past week by several large law firms that they are outsourcing their library services using a shared delivery model.
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