This month the focus of the Fronterion Forefront newsletter includes a number of recent developments in the onshore legal outsourcing segment. This includes third-party vendors expanding their domestic footprint or law firms establishing their own centers.
“When legal process outsourcing (LPO) exploded onto the scene a few years ago, its success was built on the efforts of hard-working attorneys in India, South Africa and the Philippines, who were willing to do the same tasks for less.
But LPO, just like the legal profession it serves, is evolving.
Now, those attorneys could just as well be in Ohio or Belfast, working in so-called ‘onshore’ outsourcing centers, which are low-cost but closer to clients and often run by law firms themselves rather than external providers.”
Given these developments, an interesting question is raised: What is the role of traditional LPOs if a growing segment of law firms adopt the best practices of the LPO industry and, thus, feel they are better positioned to establish their own centers domestically?
The newsletter provides some interesting commentary and quotes on this continuing debate. For more details on the growing onshore debate, email forefront@fronterion.com for the most recent copy.
In response, a number of LPO vendors are ramping up their onshore delivery capabilities. A visible growth trajectory of an onshore third-party LPO was recently released by UnitedLex. UnitexLex plans to triple its personnel ‘on-the-ground’ in the greater Kansas City area from 85 to approximately 250 over the next several years. This represents a growing proportion of domestic legal professionals part of the 650 UnitedLex employees based largely in Gurgaon, India.
A number of the trends on the topic of onshore and growing jurisdictional reach are also included in our annual legal outsourcing trending report available here.
Showing posts with label Fronterion. Show all posts
Showing posts with label Fronterion. Show all posts
Tuesday, March 22, 2011
Thursday, February 24, 2011
Legal Outsourcing Summit – In Review…
This month, representatives and LPO enthusiasts gathers for IQPC’s inaugural LPO conference in New York City at the Sentry Club. The speaking faculty included representatives from top AM Law firms and multi-nationals such as Microsoft, Pfizer, Nokia, Milbank Tweed, Hinshaw Culbertson, and Mayer Brown, among others.
I had the privilege of chairing the event which included three days of workshops, speakers and interactive sessions.
Highlights from the event included hearing about personal experiences, presentations of case studies and lively discussions by the sophisticated delegation of conference attendees.
Key takeaways from the conference included:
* The importance of taking an active role as the buyer, including the selection, supervision, and management of an outside vendor.
* Shifting work to an outside LPO vendor does not absolve the firm from responsibility for the work and work product.
* Firms are seeking to address similar issues, but are using differing approaches to LPO. Variations includes onshore vs. offshore delivery, captive vs. third-party vendors, the range of outsourced service areas and divergent management approaches.
* Onshore LPO delivery was a reoccurring theme.
We see this conference emerging as a cornerstone event for the industry. Stay tuned for any details on upcoming events.
For more information on this year’s Legal Outsourcing Summit event click here.
I had the privilege of chairing the event which included three days of workshops, speakers and interactive sessions.
Highlights from the event included hearing about personal experiences, presentations of case studies and lively discussions by the sophisticated delegation of conference attendees.
Key takeaways from the conference included:
* The importance of taking an active role as the buyer, including the selection, supervision, and management of an outside vendor.
* Shifting work to an outside LPO vendor does not absolve the firm from responsibility for the work and work product.
* Firms are seeking to address similar issues, but are using differing approaches to LPO. Variations includes onshore vs. offshore delivery, captive vs. third-party vendors, the range of outsourced service areas and divergent management approaches.
* Onshore LPO delivery was a reoccurring theme.
We see this conference emerging as a cornerstone event for the industry. Stay tuned for any details on upcoming events.
For more information on this year’s Legal Outsourcing Summit event click here.
Monday, January 17, 2011
Trending Report Follow-up
As the LPO industry continues to mature and evolve, we will continue to keep you updated on trends and developments on legal process outsourcing. In case you missed it, last month we released our annual trending report on the top 10 LPO trends for the coming year. This report was featured in the ABA Journal as well as Legal Futures, Integreon’s blog and New Legal Review.
In our December newsletter we examined our LPO trend forecast from last year and, scoring each trend on a scale from one to five, reflected honestly on the accuracy of our predictions. Most of our predictions were on the mark and it will be interesting to see if our forecast for the year ahead will hold true. To subscribe to our newsletter or to review December’s edition, e-mail us at: Forefront@fronterion.com
Now that 2010 is officially in the books, we’re looking forward to keeping you apprised of all of the changes in the LPO industry in the coming year.
Stay tuned.
In our December newsletter we examined our LPO trend forecast from last year and, scoring each trend on a scale from one to five, reflected honestly on the accuracy of our predictions. Most of our predictions were on the mark and it will be interesting to see if our forecast for the year ahead will hold true. To subscribe to our newsletter or to review December’s edition, e-mail us at: Forefront@fronterion.com
Now that 2010 is officially in the books, we’re looking forward to keeping you apprised of all of the changes in the LPO industry in the coming year.
Stay tuned.
Friday, October 29, 2010
Essential Newsletter for Breaking LPO News
Despite the significantly growing adoption of outsourced legal services, many legal professionals still find themselves struggling to get their arms around LPO and what it means for their firm.
Time and time again, we see that the most common pitfall of outsourcing legal services is the fundamental lack of understanding and awareness by legal professionals. In such a dynamic market, having current knowledge of breaking industry deals, ethical and regulatory changes, and best practices is a key factor to success.
As part of our continued dedication to leadership the industry, I am excited about the launch of our essential e-newsletter covering all things LPO.
The Fronterion Forefront newsletter is a must-read. To sign-up, go to our website (www.fronterion.com) or email forefront@fronterion.com for your free copy of the online newsletter.
For more details, please see the press release below:
Fronterion Forefront Newsletter Provides Much Needed LPO Insight
Newsletter provides leading insight for legal professionals struggling to make sense of the growing adoption of legal process outsourcing.
Despite the growing adoption of legal process outsourcing (LPO), legal professionals continue to struggle to make sense of the industry and understand all the implications for their firms.
From LPO veterans to its fiercest critics, it has become vital for legal professionals to have a working knowledge of how, and why people send legal work to outsourcing firms at home and abroad.
With this in mind, Fronterion has launched a new monthly e-newsletter featuring unique insights and commentary on the biggest LPO talking points of our day.
The Fronterion Forefront newsletter will keep readers up-to-date with the biggest deals, current industry events and regulatory changes for all things LPO.
From new LPO agreements, like the one recently revealed by elite UK firm Slaughter and May, to announcements by industry bodies, like the American Bar Association’s recent decision on the Model Rules governing outsourcing, Fronterion Forefront is essential reading for anyone with even a passing interest in the subject.
And it is available free every month. To sign up, visit www.fronterion.com or send an email request to forefront@fronterion.com.
“Firms that don’t fully understand or actively address the issue of LPO increasingly place themselves at a competitive disadvantage – not to mention, through lack of a coherent approach, unknowingly open themselves up to risk and ethical exposures.”
“The Fronterion Forefront newsletter is a great way for firms to start getting their arms around the legal outsourcing industry in order to better understand trends that without exception impact their firm,” said Fronterion Managing Principal Michael Bell.
Fronterion, as the leading consultancy specializing in LPO, is in a unique position to monitor the market.
As legal outsourcing continues to generate debate and attract supporters, this newsletter will help readers stay at the forefront of an industry that is changing the way legal services are provided across the globe.
° ° °
For more information about Fronterion contact mediarelations@fronterion.com, +1 (312) 473 – 4887. Additional resources are available at www.fronterion.com
Time and time again, we see that the most common pitfall of outsourcing legal services is the fundamental lack of understanding and awareness by legal professionals. In such a dynamic market, having current knowledge of breaking industry deals, ethical and regulatory changes, and best practices is a key factor to success.
As part of our continued dedication to leadership the industry, I am excited about the launch of our essential e-newsletter covering all things LPO.
The Fronterion Forefront newsletter is a must-read. To sign-up, go to our website (www.fronterion.com) or email forefront@fronterion.com for your free copy of the online newsletter.
For more details, please see the press release below:
Fronterion Forefront Newsletter Provides Much Needed LPO Insight
Newsletter provides leading insight for legal professionals struggling to make sense of the growing adoption of legal process outsourcing.
Despite the growing adoption of legal process outsourcing (LPO), legal professionals continue to struggle to make sense of the industry and understand all the implications for their firms.
From LPO veterans to its fiercest critics, it has become vital for legal professionals to have a working knowledge of how, and why people send legal work to outsourcing firms at home and abroad.
With this in mind, Fronterion has launched a new monthly e-newsletter featuring unique insights and commentary on the biggest LPO talking points of our day.
The Fronterion Forefront newsletter will keep readers up-to-date with the biggest deals, current industry events and regulatory changes for all things LPO.
From new LPO agreements, like the one recently revealed by elite UK firm Slaughter and May, to announcements by industry bodies, like the American Bar Association’s recent decision on the Model Rules governing outsourcing, Fronterion Forefront is essential reading for anyone with even a passing interest in the subject.
And it is available free every month. To sign up, visit www.fronterion.com or send an email request to forefront@fronterion.com.
“Firms that don’t fully understand or actively address the issue of LPO increasingly place themselves at a competitive disadvantage – not to mention, through lack of a coherent approach, unknowingly open themselves up to risk and ethical exposures.”
“The Fronterion Forefront newsletter is a great way for firms to start getting their arms around the legal outsourcing industry in order to better understand trends that without exception impact their firm,” said Fronterion Managing Principal Michael Bell.
Fronterion, as the leading consultancy specializing in LPO, is in a unique position to monitor the market.
As legal outsourcing continues to generate debate and attract supporters, this newsletter will help readers stay at the forefront of an industry that is changing the way legal services are provided across the globe.
° ° °
For more information about Fronterion contact mediarelations@fronterion.com, +1 (312) 473 – 4887. Additional resources are available at www.fronterion.com
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